Understand
We learn about your practice, workload, systems, priorities and the work you would most like to delegate.
Precision support for the modern law practiceThe Task Tank approach
Designed to integrate
into your practice.
Dedicated support becomes more valuable as it learns the rhythms, standards and expectations of your firm.
How it works
Match
Task Tank identifies a Practice Specialist suited to your firm’s requirements.
Integrate
Your Practice Specialist is introduced to your systems, processes, communication preferences and assigned responsibilities.
Delegate
Your firm begins delegating recurring and ad hoc administrative work within the agreed scope of support.
Refine
As familiarity grows, workflows can be refined and additional appropriate responsibilities delegated.
Your first 30 days
Familiarity is built deliberately.
Beyond day 30, the objective is a Practice Specialist who increasingly understands your practice and can provide consistent support as your needs evolve.
Confidentiality & data protection
Your client information deserves serious protection.
Task Tank’s operating model is designed with the particular sensitivity of legal information in mind.
Firm-controlled access
Your firm determines what systems, matters and information its Practice Specialist may access.
Access according to role
Permissions can be limited to the information reasonably required for assigned responsibilities, with multi-factor authentication where supported.
Contractual confidentiality
Practice Specialists are subject to contractual confidentiality obligations concerning information accessed through their work.
Responsible data handling
The model is designed to minimize unnecessary local storage and favour work within firm-controlled systems where appropriate.
Training
Practice Specialists receive privacy and professional-responsibility training relevant to legal support work.
Security-focused practices
Remote-working protocols are designed around controlled access, confidentiality and responsible information handling.
Local enforceability
Task Tank works with legal counsel where Practice Specialists are located to strengthen local enforceability of confidentiality and data-protection obligations.
Dedicated support matters